Customer Relationship Management (CRM)
Free HubSpot CRM
The HubSpot CRM customer management system assists brands in enhancing the customer's experience, creating a complete set of "customer journeys" based on customer behavior records at various stages to increase customer retention, creating additional value for customers and increasing revenue.
What it can do?
Do you want to have a clearer understanding of various behaviors, and track what customers browsed on your website? Do you want to accurately target the specific preferences of your customers with marketing information?
HubSpot perfectly integrates various practical digital tools such as CRM, automation tools, newsletters, websites, landing pages, blogs, social media, knowledge bases, business development, and chatbots. Use content marketing and Data Driven methods to obtain high traffic and high conversion rates to help you continue to increase ROI.
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CRM is an essential digital transformation tool for enterprises
Strategize and win
Company performance insights
The overall performance of marketing activities, profit estimates at various stages, the company's network volume, community popularity, consumer feedback content and customer satisfaction, etc., can all be seen through HubSpot's report analysis tool. You only need a report dashboard and you can instantly visualize all of the data.
Third-party technology
HubSpot can connect with more than 500 third-party software, so your system can be continuously expanded and upgraded. Don't worry about using HubSpot, you eventually have to abandon the old systems you're used to. The functions you love may be among the more than 500 tools offered.
Customer behavior tracking
After Google bans third-party cookies, how can your business continue to keep track of the trends of potential customers that are interested in you? HubSpot CRM helps you track the first-hand information of all potential customers, regardless of which pages they have viewed and how many forms they have filled in , Which CTA's were clicked and which product pages were interacted with, can be recorded and captured.
Comply with the GDPR world trend
The development of the Internet has brought more attention to the protection of personal assets. The EU’s GDPR and the US’s California Consumer Privacy Act all reveal the legitimacy and legality of online data collection. HubSpot is a global company that responds to the protection of personal information and information security issues are also embedded in the system design.
Full control of the data. Efficient marketing planning
Form templates
Community management
The posting schedules and message replies of Facebook, IG, and Twitter are all gathered in HubSpot Social for unified management, so that you know what the operating conditions of the major communities are.
Email marketing & data tracking
Newsletters are equipped with the necessary data tracking tools to track open rate, click rate, bounce, etc. What's even better is that the built-in URL click tracking and high-engagement contact records are clearly displayed. Simply extract multiple relevant newsletters to compare the results of the data to help marketers analyze the results of the letters.
Chatbot
Understand the best methods of interaction with customers
Sales process management
The current sales phase includes expected profit, and expected conversion rate of each order. These can be managed through the Deals Management flowchart to control the sales phases, so that the business can immediately grasp the progress.
Customer behavior tracking
Business card scanning system
After businesses exchange business cards with potential customers, there is no need to manually enter them. The HubSpot App can scan the business cards with high resolution and directly record the customer's business card information into the CRM.
Instant cross-channel communication
The source of customer demand for products may be Email, Message, forms, and chatbots. HubSpot organizes cross-channel information sources within the inbox. The business team only needs to open the inbox to answer all cross-channel messages at the same time. Including any chance of a possible deal.
Always on standby to resolve customer related issues
Instant cross-channel communication
Ticket Service Center
HubSpot converts each customer question or demand into a ticket. Through the Ticket Pipeline management system, it helps the customer service team understand the processing progress, urgency, content details and other information of each customer problem, and easily assign the ticket to the relevant person in charge, so that customer problems can be eventually resolved.
Knowledge base management
You can organize various texts, videos, and pictures related to your industry, such as FAQs, operating manuals, and basic knowledge, into the HubSpot Knowledge Base. Customers can search the database by themselves, get database content through chatbots, or online customer service. Personnel can quickly extract database information during the conversation to give customers more details.
consumer satisfaction survey
Through the satisfaction survey, you can find out which services or products the market likes about you, and clearly understand whether customers are satisfied with the services provided by the customer service team. HubSpot's feedback system provides you with executable data, allowing you to optimize products with the use of actual customer feedback, as well as identify highly satisfied customer groups and convert them into product promoters.
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Sales Hub
Service Hub
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Turn your idea into actions
HUBSPOT MARKETING
Plan your content strategy
Formulate powerful content strategies to attract natural traffic, and actively cultivate potential customers to transform into actual customers.
HUBSPOT SALES
Optimize your customer-finding process
Through continuous observation, evaluation and optimization, improve your work flow and message transmission efficiency.
HUBSPOT SERVICE
Knowledge base
Store all kinds of industry knowledge and provide them to your customers through the use of chatbots.
HUBSPOT SERVICE
Chatbot
Assists in answering simple and fixed questions, or assist in categorizing customer questions to reduce labor costs.
We assist with importing data
We can help !
The hububble team has invested a lot of time and effort in assisting corporate customers with HubSpot system integration and digital transformation in 2021.
Hububble is currently the most accredited HubSpot agent in Taiwan. We are accredited through official online teaching and multiple exams, and have passed Inbound Marketing, Email Marketing, CMS Implementation and many other licenses, and will continue to increase our range in the future.
2020-2021 Newly acquired customers:
BenQ, Appier, SEMI Taiwan, InQuartik, DFI
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